Urgent help
Need help right now?
You do not have to decide alone what type of help is needed. Choose the option below that best matches the situation.
Immediate danger
Call 911. Give the dispatcher your location, explain what is happening, and answer safety questions clearly.
Call 911Emotional or mental health crisis
Call or text 988 to connect with a trained crisis counselor. Support is free and confidential.
Call 988Text 988
Non-urgent support
If there is no immediate safety risk, ask our team about currently available services using a brief, non-sensitive description.
Contact our teamImportant limits
Impact Lives Cincinnati is not an emergency-response service.
Do not use our contact form, email, or appointment calendar for urgent help. Website messages are not monitored as crisis channels.
Cincinnati Emergency Communications evaluates 911 calls and determines the appropriate response. For certain eligible low-risk situations, the City may dispatch an Alternative Response to Crisis team; Impact Lives does not operate or dispatch that program.